Travel | 01 Jun 2015 | By Sun International
Sun International is Scooping Up the Travel Awards in 2015
Whether you're a traveller or tourism professional, you'll know that the hospitality industry is a competitive landscape that depends almost entirely on guest experiences. It doesn't matter where in the world you are, comfort is currency, while attention to detail, access to local attractions, and customer service excellence all add up to make your stay an unforgettable one.
From The Table Bay being named the Best City Hotel in Africa, to our properties that have received the coveted TripAdvisor Certificate of Excellence, we are proud to share our recent travel wins with you, and thank you for booking your next great getaway with Sun International:
Sun International and The Palace of the Lost City recognised at the 2015 Expedia Awards
Expedia is one of the world's largest travel companies and includes leading online travel brands, such as expedia.com and hotels.com. The annual Expedia Insiders' Select Awards recognise and honour travel and destination partners that have excelled on its platforms in a variety of categories.
At the 2015 Expedia Awards, held at the Indaba Tourism Trade Exhibition in Durban, Sun International took home three prestigious awards, including South African Chain of the Year and Africa Travel Campaign of the Year, while its exquisite The Palace of the Lost City at Sun City in the North West Province was ranked as the Top Room Night Producer: Inland.
The Table Bay hotel and The Maslow recognised by hotels.com
Sun International's The Table Bay hotel in Cape Town and The Maslow in Sandton were recently awarded Certificates of Recognition from the leading online hotel booking site hotels.com. Certificates of Recognition are only awarded to hotels that consistently receive excellent reviews and score between 4.8 and 5 out of 5 from guests using the platform.
Given that the acknowledgement is based on customer reviews, a Certificate of Recognition from hotels.com is a great source of pride, as there is no better validation of our excellent service and facilities than a vote of confidence from someone who has stayed at a Sun International property.
The Table Bay named Best City Hotel in Africa at the Travvy Awards
What makes the Travvy Awards unique is that they're essentially a nod from tour operators in the travel industry. Organised by travAlliancemedia, the Travvy Awards recognise the best travel suppliers, destinations and professionals globally, across a wide range of categories.
Considering that more than 30 000 travel agents voted for the best in the business based on their own experiences and feedback from millions of their clients, it's a massive honour that The Table Bay in Cape Town was named the Best City Hotel in Africa and the Middle East.
2015 TripAdvisor Certificate of Excellence awarded to Sun International properties
The TripAdvisor Certificate of Excellence is awarded to properties that consistently achieve outstanding traveller reviews on TripAdvisor, the world's largest travel site.
Thanks to millions of happy guests, several Sun International properties received this accolade, including The Boardwalk Hotel in Port Elizabeth, Sun International's Monticello Grand Casino in Chile, The Royal Livingstone and Zambezi Sun in Zambia, The Maslow in Sandton, The Table Bay in Cape Town, and The Palace of the Lost City in South Africa's North West Province.
Three Sun International properties topped the 2015 TripAdvisor Travellers' Choice Awards
The TripAdvisor Travellers' Choice Awards acknowledge the very best of travel across a wide range of categories. The Table Bay hotel in Cape Town and The Boardwalk Hotel in Port Elizabeth were both rated among the Top 25 Hotels in South Africa, while the Federal Palace Hotel in Lagos was rated one of the Top 10 Hotels in Nigeria.
Voted by travellers, there's no greater acknowledgement that we're doing something right than a TripAdvisor Travellers' Choice Award.
Three Sun International properties have been honoured on the TripAdvisor Hall of Fame
To celebrate its fifth anniversary, TripAdvisor announced that it would honour those properties on its site that have received a TripAdvisor Certificate of Excellence every year since its inception.
Three of our properties - all part of our prestigious Sunlux Collection - have the unique honour of being named in the TripAdvisor Hall of Fame: The Table Bay in Cape Town, The Royal Livingstone in Zambia, and The Palace of the Lost City at Sun City.
Which is your favourite Sun International destination, and what do you think it is about our properties that make them deserve of these accolades? Whether it's customer service excellence, or location-location-location, we'd love to know what keeps you returning to our properties.