We’ve designed this website especially so that you can share any impressions, opinions, compliments or complaints with us, the way you want to. Your views help us improve our service, but also help us to prioritise and focus our efforts according to what our guests think.
We’d really appreciate it if you could take a moment to answer a few questions about your recent experience using this online survey. We’ve structured it in a questionnaire format to allow us to direct the feedback to the most appropriate person, or area of our business. But we know how busy you are, so you can choose the level of detail and feedback you want by selecting only the areas that are relevant to your experience.
We’d like to assure you that your feedback will receive the kind of attention and feedback that you would expect.
Thanks so much for taking the time and we look forward to serving you again in the future.
Ica van Eeden
Chief Customer Officer